Cancellation Policy

Cancellation Policies

Book it RV allows Owners to choose among three standardized cancellation policies (Flexible, Moderate, and Strict) that will enforce to protect both Renter and Owners alike.  Each listing and reservation on our site will clearly state the cancellation policy. Renters may cancel and review any penalties by viewing their travel plans and then clicking ‘Cancel’ on the appropriate reservation. An Owners will be able to see the number of reservations a Renter has canceled over the previous 12 months when the Renter submits a request to book.

FLEXIBLE

MODERATE

STRICT

Flexible: Full refund within limited period

  • Cleaning fees are always refunded if the reservation is canceled before check-in.
  • Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
  • If there is a complaint from either party, notice must be given to Book it RV within 24 hours of check-in.
  • A reservation is officially canceled when the Renter clicks the cancellation button on the cancellation confirmation page, which they can find in Dashboard > Your Trips > Change or Cancel.
  • Cancellation policies may be superseded by the Renter Refund Policy, extenuating circumstances, or cancellations by Book it RV for any other reason permitted under the Terms of Service. Please review these exceptions.

1 day prior

 

Thu, Jan 03 

3:00 PM

Example

For a full refund of accommodation fees, cancellation must be made a full 24 hours prior to listing’s local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Friday, cancel by Thursday of that week before check in time.

Check in

 

Fri, Jan 04 

3:00 PM

 

If the Renter cancels less than 24 hours before check-in, the first night is non-refundable.

Check out

 

Mon, Jan 07 

11:00 AM

If the Renter arrives and decides to leave early, the accommodation fees for the nights not spent 24 hours after the official cancellation are fully refunded.

 

Moderate: Full refund within limited period

  • Cleaning fees are always refunded if the reservation is canceled before check-in.
  • Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
  • If there is a complaint from either party, notice must be given to Book it RV within 24 hours of check-in.
  • A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page.
  • Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Book it RV for any other reason permitted under the Terms of Service. Please review these exceptions.

5 days prior

 

Sun, Dec 30 

3:00 PM

Example

For a full refund of accommodation fees, cancellation must be made five full days prior to listing’s local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Friday, cancel by the previous Sunday before check in time.

Check in

 

Fri, Jan 04 

3:00 PM

 

If the guest cancels less than 5 days in advance, the first night is non-refundable but 50% of the accommodation fees for remaining nights will be refunded.

Check out

 

Mon, Jan 07 

11:00 AM

If the guest arrives and decides to leave early, 50% of the accommodation fees for the nights not spent 24 hours after the cancellation occurs are refunded.

 

 

Strict: Full refund if cancellation is within 48 hours of booking

  • Cleaning fees are always refunded if the reservation is canceled before check-in.
  • Accommodation fees (the total nightly rate you’re charged) are refundable in certain circumstances as outlined below.
  • If there is a complaint from either party, notice must be given to the Owner within 24 hours of check-in.
  • A reservation is officially canceled when the guest clicks the cancellation button on the cancellation confirmation page.
  • Cancellation policies may be superseded by the Guest Refund Policy, extenuating circumstances, or cancellations by Book it RV for any other reason permitted under the Terms of Service. Please review these exceptions.

14 days prior

 

48 hours after booking

Example

For a full refund of accommodation fees, cancellation must be made within 48 hours of booking and at least 14 full days prior to listing’s local check-in time (or 3:00 PM if not specified) on the day of check-in.

7 days prior

 

Fri, Jan 04 

3:00 PM

 

For a 50% refund of accommodation fees, cancellation must be made 7 full days prior to listing’s local check in time (or 3:00 PM if not specified) on the day of check in, otherwise no refund. For example, if check-in is on Friday, cancel by Friday of the previous week before check in time.

Check in

 

Fri, Jan 11 

3:00 PM

If the guest cancels less than 7 days in advance or decides to leave early after check-in, the nights not spent are not refunded.